Acceptable Use Policy

1. Introduction

This Acceptable Use Policy ("AUP") sets out the standards for acceptable behavior and usage of the BSMe2e platform. This policy applies to all users, including buyers, sellers, service providers, contest participants, and visitors.

By accessing or using our platform, you agree to comply with this AUP. Violation of these rules may result in temporary suspension, permanent account termination, or legal action.

2. General Conduct

All users must:

• Provide accurate, current, and complete information during registration
• Maintain the security and confidentiality of account credentials
• Use the platform in a lawful, ethical, and responsible manner
• Respect the rights, privacy, and intellectual property of others
• Comply with all applicable local, state, national, and international laws
• Act in good faith in all transactions and interactions
• Report violations or suspicious activity to our support team

3. Prohibited Activities

3.1 Illegal Activities

Users must not:

• Engage in any illegal activities or transactions
• Sell, purchase, or promote illegal goods or services
• Violate any intellectual property rights
• Engage in fraud, money laundering, or financial crimes
• Facilitate or promote criminal activity
• Violate export control or sanctions laws

3.2 Harmful Content

Users must not post, upload, or transmit content that:

• Is defamatory, obscene, pornographic, or indecent
• Promotes violence, terrorism, or hatred
• Contains harassment, bullying, or threats
• Discriminates based on race, religion, gender, sexual orientation, disability, or other protected characteristics
• Contains malware, viruses, or malicious code
• Infringes on privacy or publicity rights
• Is false, misleading, or deceptive

3.3 Platform Abuse

Users must not:

• Create multiple accounts to circumvent restrictions
• Use automated systems (bots, scrapers) without authorization
• Attempt to gain unauthorized access to systems or accounts
• Interfere with or disrupt platform functionality
• Bypass security measures or access controls
• Reverse engineer or decompile platform software
• Overload servers or infrastructure (DDoS attacks)
• Manipulate ratings, reviews, or rankings

3.4 Fraudulent Behavior

Users must not:

• Engage in payment fraud or chargebacks abuse
• Create fake accounts, profiles, or reviews
• Misrepresent identity, qualifications, or credentials
• Engage in bid manipulation or price fixing
• Use stolen payment methods or personal information
• Participate in pyramid schemes or multi-level marketing scams

3.5 Spam and Unsolicited Communications

Users must not:

• Send unsolicited commercial messages (spam)
• Mass message users without consent
• Post repetitive or irrelevant content
• Use contact information for unauthorized purposes
• Engage in email harvesting or data scraping

4. Content Guidelines

4.1 User-Generated Content

When posting content on our platform, users must ensure that:

• Content is accurate, truthful, and not misleading
• Content does not infringe on third-party rights
• Product descriptions are complete and honest
• Images and media are appropriate and relevant
• Reviews and testimonials are genuine and based on actual experience
• Content complies with advertising and marketing regulations

4.2 Intellectual Property

Users must:

• Only upload content they own or have permission to use
• Respect trademarks, copyrights, and patents
• Not sell counterfeit or unauthorized goods
• Provide proper attribution when required
• Respond promptly to intellectual property complaints

5. Commerce and Transaction Rules

5.1 Sellers and Service Providers

Sellers must:

• Accurately describe products and services
• Honor advertised prices and promotions
• Fulfill orders in a timely manner
• Provide adequate customer service
• Process refunds according to stated policies
• Maintain appropriate business licenses and permits
• Comply with tax obligations

5.2 Buyers

Buyers must:

• Provide accurate shipping and payment information
• Complete transactions in good faith
• Not abuse return or refund policies
• Communicate respectfully with sellers
• Leave honest and fair reviews

5.3 Prohibited Items

The following items cannot be sold or promoted on our platform:

• Illegal drugs, weapons, or controlled substances
• Stolen goods or items obtained through illegal means
• Counterfeit or pirated products
• Adult content or services
• Tobacco, alcohol to minors
• Human remains or body parts
• Hazardous materials without proper authorization
• Animals or endangered species (without permits)

6. Contest and Competition Rules

Participants in talent contests and competitions must:

• Submit original work they have created or have rights to use
• Not engage in vote manipulation or cheating
• Follow specific contest rules and guidelines
• Provide accurate information about skills and experience
• Accept judging decisions gracefully
• Not harass other participants or judges

7. Privacy and Data Protection

Users must:

• Respect the privacy of other users
• Not collect or use personal information without consent
• Not share others' personal information publicly
• Use communication channels for their intended purposes
• Report privacy violations or data breaches

8. Enforcement and Violations

8.1 Monitoring and Investigation

We reserve the right to monitor platform activity, investigate suspected violations, and take appropriate action. This may include:

• Reviewing user-generated content
• Analyzing transaction patterns
• Responding to user reports and complaints
• Cooperating with law enforcement agencies

8.2 Consequences of Violations

Depending on the severity of the violation, we may take the following actions:

• Warning or educational notice
• Content removal or editing
• Restriction of account features
• Temporary account suspension
• Permanent account termination
• Legal action and reporting to authorities
• Withholding of funds or payments
• Ban from platform and related services

8.3 Appeals Process

If you believe an enforcement action was taken in error, you may appeal by:

• Submitting an appeal through our support system
• Providing detailed explanation and evidence
• Waiting for review by our compliance team
• Receiving a decision within 30 days

9. Reporting Violations

If you encounter content or behavior that violates this AUP, please report it immediately:

All reports are confidential and will be investigated promptly. We do not tolerate retaliation against users who report violations in good faith.

10. Changes to This Policy

We may update this Acceptable Use Policy from time to time. Material changes will be communicated through:

• Platform notifications
• Email announcements to registered users
• Updates to the "Last Updated" date

Continued use of the platform after changes indicates acceptance of the updated policy.

11. Contact Information

For questions about this Acceptable Use Policy, please contact: